Module 1

Optimizing the Organization

This module focuses on developing a growth-oriented, ‘fit for purpose’ operating model that optimizes customer-facing interactions. It is designed to evaluate your current organizational structure and capacity, assessing its adequacy in reaching your business goals. We delve into an analysis of your team’s capabilities and available resources. Additionally, we scrutinize your current operating model’s suitability for the organization and pinpoint any strategic gaps.

Hosted by

Alan Crowther

Successful business transformer with a proven track record in commercial transformation and customer-centricity.

Who is this course for?

Customer-centric B2B commercial executives with a revenue growth agenda.

What You’ll get

The module is broken down into
3 key areas:

The module is broken down into 3 key areas:

Accelerating Performance

We want our people pro-actively engaged on revenue generating activities rather than being swamped in unproductive admin tasks that could be better dealt with through other methods. We also need to formalize continual improvement through the use of performance management plans that focus on skills as well as standards and ongoing performance in the role.

Tools & Templates:

Organizing to Win

The outputs from sales teams are highly transparent, so we need to ensure we quantify the return on investment (ROI) associated with building a customer facing organisation. Equally, we need to plan how and where we invest our valuable resources (both direct and indirect) by building a simple operating model.

Tools & Templates:

Understanding
Current Skills & Resources

Our team is our most important (and usually the most expensive) asset, so it is key that we objectively assess both the competencies and levels of motivation of our people. We need to judge competencies against the specific requirements within the sales profession, both at an individual and manager level.

Tools & Templates:

NEXT STEPS

If you’re interested in participating in one or all of the Revenue Accelerator Modules, please get in touch and we’ll find a cohort date that works for you. 

    Other Modules:

    Module 2:

    Retaining and Growing Customers

    This module emphasizes the importance of customer engagement and satisfaction for long-term profitability. It assesses the organization’s capability to maintain robust client relationships, minimize attrition, and leverage upselling or cross-selling opportunities. The evaluation process involves understanding how well the company delivers value to its customers and identifies potential avenues for revenue expansion.

    Module 3:

    Winning New Customers

    This module concentrates on the organization’s strategies for identifying potential customers and fast-tracking their conversion. Recognizing that new customer acquisition is a vital aspect of business expansion, it evaluates the organization’s methodology for pinpointing its target market and sweet spot. The module assesses the clarity of the organization’s defined target market, the realism of its new business goals and targets, and the effectiveness of its lead generation process.

    Module 4:

    Leadership and Control

    This module centers on improving the organization’s leadership and management effectiveness, especially in maintaining transparency, control, and customer-centric leadership. It acknowledges the pivotal role that effective leadership plays in business success, evaluating leaders’ engagement with customers and alignment of commercial goals with the business strategy. The assessment process involves gauging whether leaders possess a clear comprehension of the customer journey, have established specific commercial goals in line with the business strategy, and are proactively engaging with customers.

    Ready to Accelerate Revenue Growth?
    Take the Revenue Growth Scorecard.

    Identify your areas of strength and weakness in the 4 cornerstones of revenue growth. 

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